CANCELLATION POLICY / TERMS AND CONDITIONS


CANCELLATION POLICY

  • Free cancellation is possible up to 14 days before arrival. In case of a later cancellation or failure to appear, we charge 100% of the booking value and we do not return the advance payment.


TERMS AND CONDITIONS

  • A valid credit card is required as a guarantee for your booking.
  • In case of booking without a credit card please provide an advance payment of 50% of the booking value.
  • We don`t accept groups unless they book at least one outdoor activity with us, such as rafting, canyoning, zipline, or kayaking.